5

Recently we took our car to Randall Brothers Automotive for a smog check. While there, we learned they're also a full mechanic auto repair and service shop. Sweet! They got to fix two windows that don't roll up & down properly (an auto glass repair shop tried twice and couldn't fix it). Additionally they serviced the AC, put on new tires, did a free component assessment; and as a courtesy arranged to have the car detailed locally. Thanks Saied & Leonor for the excellent service. We'll definitely be back.

5

Been going here for auto service for over 20+ years. They do a great job at reasonable price. Honest auto people. Started going here for auto service back in the days when both the Randall Bros were alive and running the business and Mike Read was a manager. The shop was on Sweetser Avenue in those days. Later they expanded to a larger shop (formerly Novato Toyota) on Redwood Blvd, across what was to become Trader Joes. Later Mike Read and two fellows from the shop purchased a large interest in the shop and the Brothers semi-retired. Today umpteen years later Mike Read has retired as has the other Mike from the shop. The third partner Saied and his wife Leonor purchased the two Mikes shares of the business. Saied is also the ASE rated Master Mechanic in the shop. The rest of the staff of mechanics are almost exactly the same ones as have worked there over the years, so the quality continues. At first it was just me taking my wife and I taking our cars to Randall Bros. Then we started bringing the vehicles from our office for service to Randall and finally even the boss sent his luxury cars to Randall Bros. Our friends too, of course. Now both Randall Brothers have passed away, but Mike still comes by on Thursdays to update the books, and the quality work and reasonable prices are still there. Randall Bros. is still as honest as the day is long. For example, when I needed a special item, they could have gotten for me, but they told me what I could do if I wanted to save some money. And when I went to get a better car, their advice stopped me from getting stuck with a bad deal that looked good on the outside and not good on the inside. This is a good

5

Awesome and honest service. We originally went there for a simple smog check and quickly realized they have a highly experienced and courteous staff. Since then we've been back multiple times - different cars, different problems. Each time they've done an excellent job.

5

Been using Randall Brothers for over 25 years. Honest mechanics that know what they are doing.

5

I've been a customer here for 10 years and they have always been trustworthy and reliable.The new owner was the lead mechanic here since 2002 and he and his wife and team continue the tradition of honest, highly skilled quality auto repair at a reasonable price. Bob Burns

4

This review is from my neighbor who does not have a computer to write about Randall Brothers herself: "I've gone to this location for repairs for many years with the past owner Mike Read. Mike sold the business in July 2016. The new owner Saied has been a mechanic technician there since 2007. Said was always pleasant and very detail oriented and thorough and did little extra safety checks of tire pressure, fluids, etc. that were not part of a charge. I just recently brought my vehicle in for the first check up and repair since its new ownership. Leonor, Saied's wife, was at the front desk and was courteous and professional. My car is running great and the repair costs are very competitive. Good to know I do not have to go hunting for a new place to bring my car. I recommend this place highly. " - Liz Sampson

5

It is a pleasure getting my cars serviced here. The office manager is friendly, offered explanations and let me know what to expect and when. The technicians are ASE certified so I felt comfortable knowing the work would be done correctly the first time - and it was! The entire experience was easy and efficient - and I am VERY picky about who works on my cars. If you wait for your car you can get lunch next door at Firehouse Subs. Convenient! There's a large parking lot so your car will not get shuffled around needlessly. I shopped around and checked with neighbors; their prices are competitive and fair. I question the validity of the reviews that were not positive. There is a new owner / operator of the business so the older reviews may not apply. That's not fair.

5

ROCKS! It is a pleasure getting my cars serviced here. The office manager is friendly, offered explanations and let me know what to expect and when. The technicians are ASE certified so I felt comfortable knowing the work would be done correctly the first time - and it was! The entire experience was easy and efficient - and I am VERY picky about who works on my cars. If you wait for your car you can get lunch next door at Firehouse Subs. Convenient! There's a large parking lot so your car will not get shuffled around needlessly. I shopped around and checked with neighbors; their prices are competitive and fair.I question the validity of the reviews that were not positive. There is a new owner / operator of the business so the older reviews may not apply. That's not fair.

5

Absolutely the BEST! My truck overheated due to the fan belt braking as I was traveling through the 'Petaluma Straights.' I limped off at the first Novato exit and found Randall Bros. Automotive one block off the freeway. I parked the truck in parking lot in front and phone to leave a desperate message. (called Uber who rescued me) I received a phone call early the next morning and was told I should have left the keys and Mike would have already taken care of the belt. Mike fixed it immediately and I was able to pick-up the truck 2 hours later... Use these people!!

5

Twice I've been here to get my cars smogged and twice i've been very happy with their service. In and out in about 20 minutes. Very competitive prices for the smog check service.

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